Communication

Effective NP-Physician Comanagement Found to Depend on 3 Vital Attributes

Effective NP-Physician Comanagement Found to Depend on 3 Vital Attributes

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Researchers employed a literature search and in-person qualitative interviews to determine the key elements to successful NP-physician comanagement.

Difficult Conversations: The Role of Nurse Navigator

Difficult Conversations: The Role of Nurse Navigator

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Suggestions for communication points that improve the experience of patients with cancer through nurse navigation were presented at the 2018 ONA Navigation Summit.

Development of App Aimed at Improving Patient Navigation Services in Underserved Populations

Development of App Aimed at Improving Patient Navigation Services in Underserved Populations

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The technology will facilitate data entry for patient navigation activities, evaluation of one or more patient navigators (PNs), and generate reports.

Building a Navigation Program: A Review of the Key Components

Building a Navigation Program: A Review of the Key Components

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A discussion and review of how to develop a successful nurse or patient navigation program is presented at the 2018 ONA Navigation Summit.

Too Much Information: When Prognosis Breaks Down Patient Communications

Too Much Information: When Prognosis Breaks Down Patient Communications

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Overwhelmed by her poor prognosis, a patient with a newly diagnosed advanced cancer cuts off communicating with her health care team.

Challenges for Young Adult Couples Facing a Cancer Diagnosis

Challenges for Young Adult Couples Facing a Cancer Diagnosis

A cancer diagnosis can alter life plans for a young adult couple, completely upending their carefully thought out plans. Understanding their unique challenges can ensure oncology nurses are prepared to help these patients and their partners face an uncertain future.

Letter-Writing Project Communicates Care Wishes to Healthcare Team, Family

Letter-Writing Project Communicates Care Wishes to Healthcare Team, Family

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What matters most to me, who matters most to me, and what do I want in my last days? Letter-writing project is a tool for patients to communicate their wishes for their last days.

Medical Terms in Patient Education: Using the Confusing to Explain the Complicated

Medical Terms in Patient Education: Using the Confusing to Explain the Complicated

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Medical terminology can be a foreign language — or confusing, at the least — for many patients. Ann Brady uses a patient encounter to illustrate the potential miscommunication inherent in using "medicalese" in patient communication.

A Witness to Letting Go: Nursing Care at the End of Life

A Witness to Letting Go: Nursing Care at the End of Life

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A new oncology nurse reflects on the first time she provided comfort care for a patient at the end of life and her family.

Additional Clinical Support to Nurses Leads to Improved Patient-Centered Care

Additional Clinical Support to Nurses Leads to Improved Patient-Centered Care

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Effectiveness of daily rounding by a multidisciplinary team on improved staff communication and outcomes-oriented, patient-centered care was presented at the 2018 NACNS Annual Conference.

When There Are No Words: Interpreting Patients' and Families' Subtle Messages

When There Are No Words: Interpreting Patients' and Families' Subtle Messages

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Although many physical expressions are universal, oncology nurses may be challenged to catch notice of more subtle body language from patients or a family member.

What SUPPORT Can Do for Families Coping With Cancer During the Holidays

What SUPPORT Can Do for Families Coping With Cancer During the Holidays

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As the holidays approach, offering these SUPPORT tips can help caregivers of patients with cancer make the most of the seasonal activities and the time with their loved ones.

Patients With Advanced Cancer Prefer Face-to-Face Communication With Clinicians

Patients With Advanced Cancer Prefer Face-to-Face Communication With Clinicians

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As the use of computers and EHRs increase in health care, results of a study on patients' perception of clinicians who communicate from behind an electronic screen were presented at the 2017 Palliative Care Symposium.

WWW: Navigating Complex Conversations Regarding Patients With Advanced Disease

WWW: Navigating Complex Conversations Regarding Patients With Advanced Disease

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WWW is not for the world-wide web, but it is an easy way to remember the 3 w's of communication with patients with advanced disease: wish, worry, wonder.

You Don't Say: Knowing When to Just Listen to Patients, Families Trying to Cope

You Don't Say: Knowing When to Just Listen to Patients, Families Trying to Cope

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When patients and families are holding on to what you don't say, they may use combativeness and being argumentative to keep you — and your words — from bringing them to accept the unacceptable.

The Great Cancer Masquerade: When Grief Manifests as Anxiety, Control, Anger

The Great Cancer Masquerade: When Grief Manifests as Anxiety, Control, Anger

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Grief over a loved one's impending death may manifest as other emotions or difficult-to-manage behavior. This month's column describes how families may express their grief as anxiety about their loved one's care, an attempt to take control of the situation, or anger toward the clinicians involved in their loved one's care.

Low Acculturated Latina Women Reported Breast Cancer Treatment Experience Differently Than Other Groups

Low Acculturated Latina Women Reported Breast Cancer Treatment Experience Differently Than Other Groups

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Researchers found that low acculturated Latina women were moderately less satisfied with surgeon and oncology communication compared with other racial and ethnic groups.

Nurses Promote Community Health Through Formal and Informal Work

Nurses Promote Community Health Through Formal and Informal Work

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A workforce survey revealed that nearly all nurses are involved in volunteer work that enhance community health, with most choosing activities not related to their jobs.

Helping Oncology Nurses Cope When Nothing More Can Be Done for the Patient

Helping Oncology Nurses Cope When Nothing More Can Be Done for the Patient

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A challenging patient case illustrates how caring for each other enables oncology nurses to provide better patient care.

Multidisciplinary Team Approach Reduces Cervical Cancer Treatment Delays in Low-Resource Areas

Multidisciplinary Team Approach Reduces Cervical Cancer Treatment Delays in Low-Resource Areas

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Multidisciplinary team approach reduces cervical cancer treatment delays in Botswana by 50%.

Communication Technology Improves Treatment Burden, Patient Perspective of Oncology Care

Communication Technology Improves Treatment Burden, Patient Perspective of Oncology Care

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Communication technology improves treatment burden, patient perspectives on oncology care.

Tips for Culturally Sensitive Communications With Hispanic Patients and Caregivers

Tips for Culturally Sensitive Communications With Hispanic Patients and Caregivers

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Culturally sensitive communications with Hispanic patients can help them understand their cancer diagnosis and treatment options.

Novel Program Improves Communication for Oncology Nurses

Novel Program Improves Communication for Oncology Nurses

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A train-the-trainer communication training course appears to be an effective strategy for broadly teaching communication to oncology nurses.

Social Media Platforms Assist Cancer Patients During Treatment Journey in Many Ways

Social Media Platforms Assist Cancer Patients During Treatment Journey in Many Ways

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Social media has become a mainstay of day-to-day life. For patients with cancer, it can be a lifeline to unprecedented support that is unique to their needs.

When Words Soothe but Actions Frazzle: Keeping Your Patient Communications Consistent

When Words Soothe but Actions Frazzle: Keeping Your Patient Communications Consistent

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At what point is attentiveness being too nice? Ann Brady discusses how her words followed the patient's wishes, but her actions prompted an unexpected question.

What Does It Take to Make a Miracle Happen?

What Does It Take to Make a Miracle Happen?

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Reflecting on the 2 meanings of this simple word helps explain the nuances of communicating with cancer patients and their families at pivotal points of care.

Levels of Resilience Are Correlated With Distress and Empathy in Resident Physicians

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Clinically relevant distress and decreased empathy are frequently experienced by resident physicians whose resilience is low when exposed to the trauma of working with patients in the hematology-oncology setting.

Barriers to Understanding Pancreatic Cancer Can Be Overcome With Improvements to Online Health Information

Barriers to Understanding Pancreatic Cancer Can Be Overcome With Improvements to Online Health Information

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Available information on pancreatic cancer was written at too high a level and contained inaccuracies regarding alternative therapies, a recent study has shown.

The First Call: The Importance of an Initial Assessment

The First Call: The Importance of an Initial Assessment

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Accepting the need for counseling or support services may be difficult for many patients. Clinicians need to be attuned to specific clues during a first contact to make an accurate initial assessment.

Novel Approach to Training Can Improve Transition to a New Hospital

Novel Approach to Training Can Improve Transition to a New Hospital

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A unique and comprehensive approach to training oncology nurses for transition to a new hospital with inpatient and outpatient services improved their confidence in working in the new building.

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