Communication

Nurses and Technology: Professional Use of Internet-Based Searches in Health Care

Nurses and Technology: Professional Use of Internet-Based Searches in Health Care

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How much of what's online is off limits? A review of ethics, principles, and guidelines for nurse and social worker behaviors regarding online searches.

Standardization Could Improve Tumor Board Interpretation, Recommendations

Standardization Could Improve Tumor Board Interpretation, Recommendations

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Using fictional patient profiles and a questionnaire on recommendation procedures, researchers were able to demonstrate a need for standardized tumor board interpretation and recommendation processes worldwide.

'Are We There Yet? How Much Longer?': Deciphering Patients' Persistent Questions

'Are We There Yet? How Much Longer?': Deciphering Patients' Persistent Questions

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How do you answer when the patient or family asks, "What is next?" More importantly, though, you need to recognize if they are asking that question, or is there something else they are really asking.

How Keep/Stop/Start Analysis Can Improve Nursing Practice

How Keep/Stop/Start Analysis Can Improve Nursing Practice

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This simple framework for communicating can be adapted to fit each situation, regardless of it being a nurse-to-patient or a nurse-to-nurse setting.

Effective NP-Physician Comanagement Found to Depend on 3 Vital Attributes

Effective NP-Physician Comanagement Found to Depend on 3 Vital Attributes

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Researchers employed a literature search and in-person qualitative interviews to determine the key elements to successful NP-physician comanagement.

Beware Abbreviated Explanations That May Undermine Your Meaning, Patients' Understanding

Beware Abbreviated Explanations That May Undermine Your Meaning, Patients' Understanding

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Have you ever thought about what is meant — or understood — when you say to a patient "It's going to be okay"? Hearing an exchange between her grandson and a pediatric nurse prompted Ann Brady to reflect on abbreviated communications.

Difficult Conversations: The Role of Nurse Navigator

Difficult Conversations: The Role of Nurse Navigator

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Suggestions for communication points that improve the experience of patients with cancer through nurse navigation were presented at the 2018 ONA Navigation Summit.

Development of App Aimed at Improving Patient Navigation Services in Underserved Populations

Development of App Aimed at Improving Patient Navigation Services in Underserved Populations

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The technology will facilitate data entry for patient navigation activities, evaluation of one or more patient navigators (PNs), and generate reports.

Building a Navigation Program: A Review of the Key Components

Building a Navigation Program: A Review of the Key Components

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A discussion and review of how to develop a successful nurse or patient navigation program is presented at the 2018 ONA Navigation Summit.

Too Much Information: When Prognosis Breaks Down Patient Communications

Too Much Information: When Prognosis Breaks Down Patient Communications

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Overwhelmed by her poor prognosis, a patient with a newly diagnosed advanced cancer cuts off communicating with her health care team.

Challenges for Young Adult Couples Facing a Cancer Diagnosis

Challenges for Young Adult Couples Facing a Cancer Diagnosis

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A cancer diagnosis can alter life plans for a young adult couple, completely upending their carefully thought out plans. Understanding their unique challenges can ensure oncology nurses are prepared to help these patients and their partners face an uncertain future.

Letter-Writing Project Communicates Care Wishes to Healthcare Team, Family

Letter-Writing Project Communicates Care Wishes to Healthcare Team, Family

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What matters most to me, who matters most to me, and what do I want in my last days? Letter-writing project is a tool for patients to communicate their wishes for their last days.

Medical Terms in Patient Education: Using the Confusing to Explain the Complicated

Medical Terms in Patient Education: Using the Confusing to Explain the Complicated

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Medical terminology can be a foreign language — or confusing, at the least — for many patients. Ann Brady uses a patient encounter to illustrate the potential miscommunication inherent in using "medicalese" in patient communication.

A Witness to Letting Go: Nursing Care at the End of Life

A Witness to Letting Go: Nursing Care at the End of Life

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A new oncology nurse reflects on the first time she provided comfort care for a patient at the end of life and her family.

Additional Clinical Support to Nurses Leads to Improved Patient-Centered Care

Additional Clinical Support to Nurses Leads to Improved Patient-Centered Care

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Effectiveness of daily rounding by a multidisciplinary team on improved staff communication and outcomes-oriented, patient-centered care was presented at the 2018 NACNS Annual Conference.

When There Are No Words: Interpreting Patients' and Families' Subtle Messages

When There Are No Words: Interpreting Patients' and Families' Subtle Messages

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Although many physical expressions are universal, oncology nurses may be challenged to catch notice of more subtle body language from patients or a family member.

What SUPPORT Can Do for Families Coping With Cancer During the Holidays

What SUPPORT Can Do for Families Coping With Cancer During the Holidays

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As the holidays approach, offering these SUPPORT tips can help caregivers of patients with cancer make the most of the seasonal activities and the time with their loved ones.

Patients With Advanced Cancer Prefer Face-to-Face Communication With Clinicians

Patients With Advanced Cancer Prefer Face-to-Face Communication With Clinicians

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As the use of computers and EHRs increase in health care, results of a study on patients' perception of clinicians who communicate from behind an electronic screen were presented at the 2017 Palliative Care Symposium.

WWW: Navigating Complex Conversations Regarding Patients With Advanced Disease

WWW: Navigating Complex Conversations Regarding Patients With Advanced Disease

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WWW is not for the world-wide web, but it is an easy way to remember the 3 w's of communication with patients with advanced disease: wish, worry, wonder.

You Don't Say: Knowing When to Just Listen to Patients, Families Trying to Cope

You Don't Say: Knowing When to Just Listen to Patients, Families Trying to Cope

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When patients and families are holding on to what you don't say, they may use combativeness and being argumentative to keep you — and your words — from bringing them to accept the unacceptable.

The Great Cancer Masquerade: When Grief Manifests as Anxiety, Control, Anger

The Great Cancer Masquerade: When Grief Manifests as Anxiety, Control, Anger

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Grief over a loved one's impending death may manifest as other emotions or difficult-to-manage behavior. This month's column describes how families may express their grief as anxiety about their loved one's care, an attempt to take control of the situation, or anger toward the clinicians involved in their loved one's care.

The Impact of Minimizing a Cancer Diagnosis

The Impact of Minimizing a Cancer Diagnosis

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Seeing another patient's situation as worse may be a coping mechanism for some patients with cancer, but those patients need to be reminded not to diminish their own disease and treatment.

Low Acculturated Latina Women Reported Breast Cancer Treatment Experience Differently Than Other Groups

Low Acculturated Latina Women Reported Breast Cancer Treatment Experience Differently Than Other Groups

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Researchers found that low acculturated Latina women were moderately less satisfied with surgeon and oncology communication compared with other racial and ethnic groups.

Nurses Promote Community Health Through Formal and Informal Work

Nurses Promote Community Health Through Formal and Informal Work

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A workforce survey revealed that nearly all nurses are involved in volunteer work that enhance community health, with most choosing activities not related to their jobs.

Helping Oncology Nurses Cope When Nothing More Can Be Done for the Patient

Helping Oncology Nurses Cope When Nothing More Can Be Done for the Patient

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A challenging patient case illustrates how caring for each other enables oncology nurses to provide better patient care.

Multidisciplinary Team Approach Reduces Cervical Cancer Treatment Delays in Low-Resource Areas

Multidisciplinary Team Approach Reduces Cervical Cancer Treatment Delays in Low-Resource Areas

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Multidisciplinary team approach reduces cervical cancer treatment delays in Botswana by 50%.

Communication Technology Improves Treatment Burden, Patient Perspective of Oncology Care

Communication Technology Improves Treatment Burden, Patient Perspective of Oncology Care

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Communication technology improves treatment burden, patient perspectives on oncology care.

When Noncompliance With Cancer Treatment Isn't Really Noncompliance

When Noncompliance With Cancer Treatment Isn't Really Noncompliance

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The patient seemed to demonstrate typical noncompliance behaviors. Until one day her appearance suggested another explanation, prompting an investigation that revealed a surprising cause.

Tips for Culturally Sensitive Communications With Hispanic Patients and Caregivers

Tips for Culturally Sensitive Communications With Hispanic Patients and Caregivers

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Culturally sensitive communications with Hispanic patients can help them understand their cancer diagnosis and treatment options.

The Bounty of Failure: A Well-Versed Nursing Experience

The Bounty of Failure: A Well-Versed Nursing Experience

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How long were you a nurse before you felt competent? Reflections on creating an atmosphere of learning and growing from our own mistakes.

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