FAQS

Go Back To Home

Frequently Asked Questions

What are the dates of the 2018 ONA Navigation Summit?

The Summit begins on Thursday, June 14 and ends on Saturday, June 16, 2018. The Exhibit Hall will only be open Thursday, June 14 and Friday, June 15.

 

How much does it cost to register?

Please visit the registration page for a complete list of registration fees.

 

How do I get a receipt for my registration?

Once you have registered for the 2018 ONA Navigation Summit you will receive a confirmation email. You may download a copy of your registration record at any time. You will need your unique registration ID and the email address you entered at the time of registration to modify your registration. If you need additional assistance with this process please contact Tara Means at 646-576-4907 or tara.means@haymarketmedia.com.

 

What is the cancellation and refund policy?

Substitutions: Substitutions may be requested up until June 12, 2018 for other individuals in a similar role in your current institution. While there is no charge for substitutions, requests must be made via email to Tara Means, tara.means@haymarketmedia.com.

Cancellations: To cancel your paid registration and receive a refund, it is necessary to submit a written cancellation request via email to Tara Means, tara.means@haymarketmedia.com. Refunds will be issued back to the debit / credit card used for payment or by check (if paid by check). Refunds back to the debit or credit card can only be processed within 60 days of the original transaction date. Refunds for transactions older than this must be processed by check. Full refunds are available until February 28, 2018. Starting March 1, 2018, refunds will not be granted. "No Shows" will be deemed cancellations and will be responsible for full registration payment per the cancellation cutoff date above.

 

How do I get my CE certificate?

At the close of the meeting, attendees receive an email containing the link to an online evaluation process. Once the evaluation is submitted, your CE certificate will be available for download.

 

Will there be transportation from the airport to the hotel?

Please click here to view the transportation options and directions to the Hilton Chicago.