Staff nurse, manager performance dashboards can help measure improved patient care practices
the ONA take:
A qualitative study demonstrated that nurses and unit managers can use unit-specific dashboards to monitor performance and drive quality improvement efforts. Performance data can help monitor and guide interventions intended to improve the quality and safety of patient care.
Dashboards are interactive computerized tools that display performance data. A large urban teaching hospital in Toronto, Canada, implemented unit-specific dashboards throughout the facility. Then, six units were selected for the qualitative study, comprising 51 front-line nurses and 5 unit managers, to get their insight on the use of dashboards.
The Care Utilising Evidence dashboard was described as a visual tool nurses and managers used to keep track of processes of care and patient outcomes and experiences at the unit level. The data showed the impact of the nursing care provided to patients, and nurses were able to use these data to identify quality care improvements specific to their unit.
The study results suggest that investing in dashboards may be an effective way to optimize the use of performance data as a quality improvement strategy.
Performance data can help monitor and guide interventions intended to improve the quality and safety of patient care.
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