Communication Challenges

Inquiry before advocacy

Inquiry before advocacy

Despite the experience of the oncology care team, it is important to remember to ask before acting when it comes to patient care.

The nurse-patient relationship: When it's time to be brave enough to let go

The nurse-patient relationship: When it's time to be brave enough to let go

Patients at a crossroads in their care may struggle with the decision to change the course of their care. Nurses need to find the balance between offering support and letting the patient go forward.

Confirmation bias: Managing patient denial and disbelief

Confirmation bias: Managing patient denial and disbelief

If it sounds like denial, it is denial. Right? This patient's preconceived notion of what lung cancer should be appeared to hinder her accepting her diagnosis. But she agreed to treatment, so is it still denial?

Patient treatment: The constancy of vulnerability

Patient treatment: The constancy of vulnerability

Transitions from one stage of cancer care to another are pivotal points of vulnerability for patients. The most significant point comes at the end of treatment, as patients face life forever changed.

Patient education with subtitles

Patient education with subtitles

The author learned to fully appreciate the significance of inflection and tone, hallmarks of spoken communication, when she faced a new challenge: counseling a deaf patient and his wife, who also is deaf.

Closing the empathy gap in your nursing practice

Closing the empathy gap in your nursing practice

A question posed at a recent conference prompts a self-examination of how unintentionally—and easily—bias can impact the care nurses provide.

Nurse-patient communication: Speaking without words

Nurse-patient communication: Speaking without words

Sometimes communication barriers cannot be broken until the patient, the family, and the nurse find a common ground together.

Answering the unanswerable

Answering the unanswerable

Sometimes the best answer to a patient's question is quiet support. Can you recognize when no words are needed?

Peter Rabbit and Mrs. McGregor's pie: Facing a cancer prognosis

Peter Rabbit and Mrs. McGregor's pie: Facing a cancer prognosis

Have you had a patient or family of a patient who seem to know the diagnosis and prognosis, yet they react as if they do not completely understand? How do you handle a situation like that?

Unattended grief

Unattended grief

How do you handle work-related grief? Can you leave it at work, or do you take it home with you? What support is the most helpful to you when a patient dies?

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