Communication Challenges

Answering the unanswerable

Answering the unanswerable

Sometimes the best answer to a patient's question is quiet support. Can you recognize when no words are needed?

Peter Rabbit and Mrs. McGregor's pie: Facing a cancer prognosis

Peter Rabbit and Mrs. McGregor's pie: Facing a cancer prognosis

Have you had a patient or family of a patient who seem to know the diagnosis and prognosis, yet they react as if they do not completely understand? How do you handle a situation like that?

Unattended grief

Unattended grief

How do you handle work-related grief? Can you leave it at work, or do you take it home with you? What support is the most helpful to you when a patient dies?

The waiting game

The waiting game

Some patients seem to circumnavigate their way to an answer to your questions. Ann Brady explains why you should WAIT it out instead of pushing the patient toward a quick answer.

What I did not say: Patient communication challenges

What I did not say: Patient communication challenges

How patients' fears manifest in communications can frustrate nurses. The best response may be a simple question that allows the person to voice their concerns.

Working through all the cancer diagnosis 'what if's

Working through all the cancer diagnosis 'what if's

A positive attitude can help patients cope in difficult situations. But what can nurses do when positivity is used to cloud reality?

A whisper and a cry: Caregiving and active listening

A whisper and a cry: Caregiving and active listening

Have you ever recognized your own behavior in a caregiver's actions? What do you do to apply professional lessons from personal experiences?

What happens after: The emotional response of finishing treatment

What happens after: The emotional response of finishing treatment

The end of cancer treatment is a turning point for patients. Some may embrace the change in their perspective on life, but some feel a sense of loss of their former selves and need help accepting who they are now.

Educating nurses about educating patients: Mind your words

Educating nurses about educating patients: Mind your words

"That's not what I said." Nurses need to be attentive to the signs of how a patient understands what they are told.

Warrior princess

Warrior princess

As a nurse, what do you do when you have no things you can do to help your patient? Ann Brady reflects on a patient who just needed her to stand there and do nothing.

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